We are familiar with the litany of complaints most facility managers have about their current or past janitorial cleaning services company, so we come to the table with proactive solutions to these all too common issues:
Our janitorial cleaning services company: “doesn’t seem to dust on a regular schedule, if at all.”
Our janitorial cleaning services company: “is constantly sending different crew members, and at differing time! It is so inconsistent and not what we were promised.”
Our janitorial cleaning services company: “has to be asked to do anything specific or at all above the scope of work we agreed to. Do I really need to ask them to vacuum up the pile of dead bugs in the corner?”
Our janitorial cleaning company: “is so difficult to communicate with; I’m not sure they even read the log book, and when they do it is days later and their idea of a solution is not to our standards. We haven’t heard from anyone from management since signing their contract.”
Our janitorial cleaning company: “offers such an insincere, memorized apology when we do get a hold of someone in charge and then their solution is simply to replace our crew with a new one. We always end up hitting the same road blocks with each crew!”
Our janitorial cleaning services company: “has such high turn over. We start with a new cleaning crew every few months it seems, and it is very time consuming for us to get comfortable with the new crew and their ability to learn our preferences, etc.”
Remember, we come to the table with proactive solutions to your most common complaints about janitorial cleaning services companies?
Our service managers are one of those solutions! Instead of waiting for you to call with a concern, we send a manager by monthly. This way, we can proactively resolve any issues (often times we see room for improvement before you even consider it!) Our Principles guide us on every decision we make!
